Outpatient clinic operations
Manage patient records, visits, tasks, results, and message drafts for the clinic you are working in.
Outpatient clinic operations
Keep track of your clinic's daily work.
Manage patient visits, tasks, results, and message drafts in one place. See which clinic you're working in and what needs attention next.
See your selected clinicKeep signed notes and correctionsApprove outbound message drafts
Software and support for outpatient clinics.
Use Cliniva to organize daily clinic work. Get help setting it up, adapting a process, or connecting a clinic website and hosted systems.
Implementation help
Work out who handles each step, where staff approval is needed, and how to measure the first improvement.
Clinic websites and hosted systems
We also build clinic websites and host systems for work that extends beyond the Cliniva platform.
Message approval
Staff review outbound messages before recording delivery.
The clinical communication log keeps the draft, consent status, approving staff member, and delivery record together. It records delivery reported by staff; it does not send these messages.
Draft → consent → staff approval → delivery record
- Step 1
Record a draft
Add an outbound message to the clinical communication log as a draft.
- Step 2
Check consent
Staff record consent as confirmed or not required before approving the draft.
- Step 3
Approve the message
Staff approve outbound drafts. Messages marked sensitive require an additional confirmation.
- Step 4
Record delivery
After sending the message outside this log, staff can record it as sent.
Access and records
How Cliniva controls access and records changes.
The clinical workspace checks access, preserves signed notes, and records changes so staff can review what happened.
See which clinic you are working inThe selected clinic stays visible while staff create, edit, or approve records.
Access follows clinic and staff permissionsThe server checks staff permissions and restricts clinical records to the clinics they can access.
Corrections preserve signed notesSigned visit notes are locked. Staff add corrections as amendments with a reason, leaving the original intact.
Record who changed whatChanges to tasks, encounters, results, and communication records create audit entries for that clinic.
Learn more
What to know before getting started.
Read about setup, security controls, and choosing the first clinic process to improve.
Implementation
How Cliniva implementation works
Choose a process, agree on staff responsibilities, and test the first change before expanding it.
Read more GuardrailsSecurity and guardrails
How access checks, message approval, signed notes, and audit records work.
Read more FitIs Cliniva right for your clinic?
Which clinic problems to start with and what your team needs to prepare.
Read moreScheduling request
Request a 30-minute workflow review.
Choose an available request time, share your contact details, and review everything before sending it to the ClinivaAI team.
30 minutes · video · Eastern Time