Define the review steps
Identify messages and actions that need staff review, including sensitive outreach, uncertain patient details, and decisions governed by clinic policy.
Clinic loginHealthcare AI controls
Plan staff review before adding AI to clinic work.
Decide what AI may prepare, who reviews the output, and which actions need approval. Clinical decisions and sensitive patient communication need qualified staff and clinic policy.
Check access by clinic and role
Give staff access to the clinics and tasks they are authorized to handle. The Cliniva clinical workspace checks access on the server and applies clinic restrictions to database queries.
Keep clinical decisions with staff
AI may help organize information or prepare drafts. Licensed staff remain responsible for diagnosis, treatment recommendations, and patient-specific clinical decisions.
Message approval in Cliniva
Outbound entries in the clinical communication log require staff approval and a recorded consent status of confirmed or not required. Entries marked sensitive need an additional review confirmation. Staff send the message separately and record delivery in the log.
Records for later review
The clinical workspace records task, encounter, result, and communication changes in clinic audit entries. Signed visit notes are preserved, with corrections added as amendments.
Before adding an integration
Agree on templates, review responsibilities, and escalation rules for the specific process. Confirm what an integration can send or change before enabling it.
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Common questions
Are these controls the same as HIPAA compliance?
No. Compliance also depends on contracts, infrastructure, policies, access controls, vendor arrangements, and legal review.
What does human review mean here?
Staff check AI-prepared information and approve sensitive actions before those actions affect a patient or clinic process.
Does the clinical communication log send messages?
No. It stores drafts, approvals, and delivery reported by staff. It does not send those messages or confirm receipt.